Terms and conditions

Understanding Our Terms and Conditions

At Wimba, we prioritize transparency and clear communication in all our partnerships and transactions. To ensure you have a comprehensive understanding of our policies, we have outlined the key aspects of our terms and conditions, which you can download in detail via the link below.

Key Highlights:

  1. Product Customization and Use:
    All our orthoses and prostheses are custom-made to meet the specific needs of each patient. Proper usage according to the provided guidelines is crucial for the success of our solutions.

  2. Warranty and Returns:
    Our products come with a warranty that covers manufacturing defects. The terms specify conditions under which claims can be made and situations that are not covered, such as misuse or normal wear and tear.

  3. Payment and Delivery:
    We outline clear policies for payment schedules, delivery timelines, and any applicable shipping or customs fees.

  4. Provider Responsibilities:
    Our terms include guidance for Wimba Providers, detailing responsibilities such as proper measurements, patient assessments, and product usage education for clients.

Full Terms and Conditions:

For a complete understanding of our policies, please download the full document here:

 

WIMBA reserves the right to modify the Regulations, which will take effect from the date of their publication on the WIMBA Knowledge Base website.

If you have any questions or need clarification, don’t hesitate to reach out to our team. We’re here to assist you!